Patient Rights & Duties

To ensure the comfort of our patients and provide the best possible service, the hospital administration has defined a set of rights and duties that the patient and their family must follow.

Patient Rights

Receive care without discrimination in race, gender, nationality, age, or religious/political beliefs, while respecting dignity and cultural values.
Obtain necessary information about medical conditions with privacy and attention.
Freedom to choose their treating doctor from the hospital's approved list.
Receive full information about treatment, benefits, alternatives, and expected symptoms (with attending physician approval).
Right to refuse treatment within legal limits, after understanding consequences and signing a liability waiver.
Privacy regarding illness and treatment.
Confidentiality of medical records, with access allowed for reports or file transfer with approval.
Right to leave hospital against physician advice with signed waiver.
Access to room information and use of devices (bell, TV, AC, etc.).
Receive visitors according to hospital policy.
Hospital is not responsible for personal belongings unless deposited in the preservation department.
Report complaints or objections to the nurse in charge, orally or in writing.
Receive proper instructions upon discharge from doctor or nurse.
Right to request help whenever needed.

Patient Duties

Hand over all personal medications to the nurse unless otherwise instructed.
Inform nurse about contact lenses, glasses, or artificial teeth and remove if necessary.
Remove makeup, nail polish, and jewelry.
Provide complete and accurate medical history and symptoms.
Follow prescribed treatment and schedule; patient bears responsibility for refusing or neglecting instructions.
Visitors cannot sit on patient beds.
Do not bring outside food.
Children under 13 are prohibited from visiting.
One relative may stay overnight if needed or approved by doctor/administration (excluding ICU).
Complete discharge papers before 1:00 pm.